Privacy Policy

1. Data Controller Identification

This website is owned by Digiaudio, Lda, headquartered at Rua do Farrobo, Nº 29-A, 9900-401 Flamengos, corporate entity no. 510915515, hereinafter referred to as “DigiOffice”, which acts as the Data Controller responsible for the processing of personal data.

You may contact us through the following means:

  • Email: digiaudio@sapo.pt
  • Telephone: +351963 811 101
  • Postal Address: Rua do Farrobo, Nº 29-A 9900-401 Flamengos

2. Scope and Purpose

This Privacy Policy applies to all personal data collected through the website digiaudio.pt, as well as to other communication channels that refer to this policy.

The processing of personal data is carried out for the following purposes:

  • To manage contact requests, enquiries, or quotation requests;
  • To enable bookings, registrations, purchases, or service subscriptions;
  • To comply with legal and tax obligations;
  • To send informational or promotional communications, subject to the user’s consent;
  • To improve browsing experience and website performance.

3. Personal Data Collected

The following personal data may be collected:

  • Identification: name, surname, company, position;
  • Contact details: telephone, email, address;
  • Payment and billing data (where applicable);
  • Technical browsing data (IP address, cookies, visit history, etc.);
  • Other data voluntarily provided through forms or communications.

4. Legal Basis for Processing

The processing of data is based on:

  • Performance of a contract or pre-contractual procedures (e.g. quotation requests, bookings, online sales);

  • Compliance with legal obligations (e.g. invoicing, accounting, communications to authorities);

  • Legitimate interest of the company (e.g. website security, service improvement);

  • Explicit consent of the data subject (e.g. newsletter subscription, marketing communications).

5. Data Retention

Personal data is retained only for the period strictly necessary to fulfil the purposes for which it was collected and/or for the mandatory legal retention period.

After this period, the data will be securely deleted or anonymised.

6. Data Sharing and Disclosure

Data may be shared with partner entities or subcontractors that provide services to Digiaudio, Lda, such as:

  • Providers of web hosting, IT maintenance, or digital marketing services;
  • Financial, tax, or auditing entities;
  • Public authorities, whenever required by law.

In all cases, appropriate contractual and technical measures are adopted to ensure the confidentiality and security of the data.

7. International Data Transfers

Digiaudio, Lda does not transfer personal data outside the European Economic Area. Should such a transfer occur, it will be ensured that the destination country provides a level of protection equivalent to that required under the GDPR.

8. Rights of Data Subjects

Under the applicable legislation, the data subject has the right to:

  • Access, rectify, or erase their personal data;
  • Restrict or object to processing;
  • Withdraw consent previously given;
  • Request data portability;
  • Lodge a complaint with the National Data Protection Commission (CNPD).
  • Requests may be submitted in writing to digiaudio@sapo.pt

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9. Information Security

Digiaudio, Lda adopts appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised access, or any form of unlawful processing, ensuring the confidentiality and integrity of the information.

10. Cookies and Tracking Technologies

This website uses only strictly necessary cookies required for its technical operation, and does not collect any personal data for marketing, statistical, or advertising purposes.

These cookies do not allow for individual user identification and are automatically deleted when you close your browser.

11. Changes to the Privacy Policy

Digiaudio, Lda reserves the right to update this Privacy Policy at any time, with any changes being published on this website and accompanied by the date of the latest revision.

Last Update: 26/11/2025

 

12. Contact Information

For any questions regarding the protection of personal data, please contact:

  • digiaudio@sapo.pt
  • +351963 811 101
  • Rua do Farrobo, Nº 29-A 9900-401 Flamengos